COVID-19 Changes

TO AVOID CONFUSION, PLEASE BE SURE TO READ THIS ENTIRE POST.

We know you are being bombarded with policy updates and information about the Coronavirus. This is a crazy time, with new information being released by the second! We are doing our best to keep you in the loop and make all the pertinent information available to you as quickly as possible.

With that said, please keep in mind that as people, patients, employees, family and friends, it is our responsibility to take the necessary precautions to keep each other safe and healthy. All of these changes, however tedious they may seem, are being made with you in mind.

We want to thank all of you for your patience, praise, understanding and support so far — and we thank you for your cooperation in advance.

Sending you all the love and good vibes in the world,
Thames Valley Relief



Changes Effective: Friday, March 27th.
THESE RULES WILL BE STRICTLY ENFORCED AND NO EXCEPTIONS WILL BE MADE.

PRE-ORDER ONLY!
WE WILL ONLY BE ACCEPTING PRE-ORDERS UNTIL FURTHER NOTICE.

Pre-Orders cannot be modified in any way when you are at the Dispensary Facility.

You will not be able to add or remove items in person.

**Please be sure to include the correct phone number in your order, so we can contact you if needed.**

You must wait THREE HOURS before coming in to pick up your Pre-Order, or you will be turned away.

We promise, we aren’t doing this to be difficult — we are simply seeing a high volume of Pre-Orders and our Pharmacists and Technicians need time to process and prepare them for you!

If you are ordering after business hours, you will be required to wait until after 12:00 PM the following business day.

If you have questions or need additional information about your order, PLEASE CALL! 860-848-0865, option 4

LIMITING YOUR VISITS:
To limit the exposure to our Patients, Caregivers and Staff, we will be limiting the amount of visits each Patient can make.

Patients will not be permitted to make more than one purchase per day.

Patients will not be permitted to make more than three purchases per week.

CHANGES TO OUR HOURS:
Effective Monday, March 30th, until further notice:

Monday: 12:00-6:00
Tuesday: 9:00-6:00
Wednesday: 9:00-6:00
Thursday: 9:00-6:00
Friday: 9:00-7:00
Saturday: 9:00-3:00

AT RISK PATIENTS:
Effective Monday, March 30th:

Early bird hours for at Risk Patients will be suspended in lieu of appointments. Please reach out to us to schedule an appointment, so we can process your transaction as swiftly as possible.

Appointments will be available for AT RISK PATIENTS ONLY.

CHANGES TO THE REGULATIONS:

The Governor has ordered that all Medical Marijuana Program Registrations that expire between March 24, 2020 throuh June 1, 2020 will be valid for an additional 90 days beyond the expiration date.

The Governor has also allowed Certifying Physicians and APRNS to utilize Telemedince for recertifications during this time.

Please note: These Changes are TEMPORARY due to COVID-19. As things change and new announcements are made, we will let you know.

IT IS IMPERATIVE THAT IF YOU FEEL ILL OR ARE DISPLAYING SYMPTOMS OF COVID-19 OR HAVE BEEN IN CONTACT WITH SOMEONE WHO HAS ANY SYMPTOMS OR A CONFIRMED CASE OF COVID-19, THAT YOU STAY HOME!

IF YOU FIND OUT THAT YOU HAVE TESTED POSITIVE FOR COVID-19 OR BEEN IN CONTACT WITH SOMEONE WHO HAS A CONFIRMED CASE OF COVID-19 AND YOU HAVE RECENTLY VISITED THE DISPENSARY FACILITY, PLEASE LET US KNOW IMMEDIATELY.

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PRE-ORDER ONLY UNTIL FURTHER NOTICE. See additional information on our Blog Page!